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Original Research Articles

Environmental Accessibility Assessment for People with Vision, Hearing and Speech Disabilities in Mongolia

Authors:

Tumenbayar Batdulam ,

Department of Public Health, School of Medicine, Mongolian National University, Ulaanbaatar, MN
About Tumenbayar

Batdulam Tumenbayar is the Head of Public Health Department, Mongolian National University School of Medicine. She has a Bachelor degree in Medical Science from Medical Science University, Mongolia; and a MA degree in Medical Science from Health Science University, Mongolia. Her main research areas are social services and environmental accessibility for people with disabilities.

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Ochir Chimedsuren,

Cyber University of International Health Sciences, Mongolian National University of Medical Sciences, MN
About Ochir

Professor Chimedsuren Ochir is the Chair of Graduate School, Mongolian National University of Medical Sciences. She completed her post doctorate from the London School of Hygiene and Tropical Medicine. Her main research areas are environmental exposure science and public health

 
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Davaatseren Uranchimeg,

Department of Ophthalmology, Mongolian National University of Medical Sciences, MN
About Davaatseren

Uranchimeg Davaatseren is a Professor in the Ophthalmology Department, School of Medicine of the Mongolian National University of Medical Sciences. Her research interests include blindness and low vision, glaucoma and retinal diseases

 
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Byambaa Enkhtsetseg

School of Science, Economics Department, National University of Mongolia, MN
About Byambaa

Enkhtsetseg Byambaa has been working as a Professor at the National University of Mongolia (NUM) since 1998. She has a Bachelor degree in Demography from NUM, post-graduate diploma in Population and Development from Center for Development Studies, Trivandrum, India, MA in Economics from NUM and PhD in Demography from Charles University, Czech Republic

 
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Abstract

Purpose: The main objective of this paper was to assess environmental accessibility for people with vision, hearing and speech disabilities in Mongolia, with particular focus on public buildings and public transportation.

Methods: A standardised internationally-used questionnaire, consisting of 29 questions, was used for the accessibility of public buildings assessment. The questionnaire results were grouped into categories and descriptive statistics were obtained. To determine quality and accessibility to public transportation a standardised sheet, consisting of 51 questions from the internationally accepted SERVQUAL, was used. This model is commonly used for measurement of the discrepancies between actual performance and customer expectations.

Result: Assessment of public buildings in Mongolia revealed that they were moderately accessible for people with vision, hearing and speech disabilities. The assessment of public transportation found that the discrepancy between actual performance and customer expectation is the highest across all indicators for people with hearing and speech impairments.

Conclusion: The research findings indicated a strong need to pay closer attention to the current environmental unfriendliness and inaccessibility faced by people with vision, hearing and speech disabilities.

How to Cite: Batdulam, T., Chimedsuren, O., Uranchimeg, D. and Enkhtsetseg, B., 2020. Environmental Accessibility Assessment for People with Vision, Hearing and Speech Disabilities in Mongolia. Disability, CBR & Inclusive Development, 30(3), pp.31–52. DOI: http://doi.org/10.5463/dcid.v30i3.875
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Published on 27 Jan 2020.

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